Mobility Solutions for Microsoft Dynamics CRM 

iPhone Mobility Solutions for Microsoft Dynamics CRM

To be successful in today’s competitive market place, enterprises must improve interaction and extend information beyond the walls of their organization. Our end-to-end enterprise mobile solutions makes it possible real-time, giving business managers significant advantage of remote and instant access to information from anywhere, anytime. Our mobile CRM solution for Apple’s iPhone delivers a rich user experience and drives overall usage of your CRM system by enabling remote access for your sales, service and management teams.

Mobile CRM solution helps the business users using CRM application to increase sales and service effectiveness at every stage of the sales cycle, say, from leads and opportunities management to fulfilment and invoicing via their iPhones. It provides your sales force with access to powerful and required
information making activity management a less agonizing process and more serene, while enabling business managers to view critical data and for perusal to resolve issues immediately even on move before back to work desk.

The CRM custom business applications are developed in Microsoft.NET using web services, powered by SOAP and WSDL, compatible with iPhone device developed based on MAC environment, where the business process interaction are done by secured Web Services.

KEY BENEFITS of iCRM

- View Sales Data Instantly

Our iPhone CRM solution is a complete end-to-end solution for business managers seamlessly satisfying their sales management requirements. It displays all the sales related entities — Lead, Opportunity, Account, Finance, Contacts, Marketing Lists, Competitors, Products where the sales personnel can navigate to the respective entity and get the required information.

- View Details

iPhone CRM solution keeps the enterprise sales personnel connected online to lead, contacts, and accounts data and sales information via handy Apple iPhone device thus ruling out the business stalemate due to any information lack.

- Alert and Qualify

Our Mobile CRM solution for enterprises provides their business manager, on-the-fly an advantageous position of accessing lead details in the iPhone and responding to queries related to lead, thus ensuring timely response to prospect's concerns and reducing the probability of prospect turning to your competitor. It enables the business users to instantly analyse and qualify a lead for further progressing sales activities even while located beyond the organization ramparts.

- Create and Update

The feasibility of creating and appending serendipitous lead, contacts & accounts details and instantly logging ongoing activities substantiates our value added mobile solution for enterprises minimizing the onerous after-the-fact reporting for business managers.

- Resolve

Addressing and resolving issues have to be top priority for business managers to serve the customers best; in reality is also the prime face of best business practices to promote business for which they require access to right information at right time. Our dynamic end-to-end mobile solution satisfies the needs of the business users to get information on hand, provide face-to-face resolution and quick progress intimation to team through quick email note or phone call, all of which are real time possible through remote accessing custom-fit CRM application through personalized handheld iPhone device.

- Delegate and Escalate

Our Mobile CRM solution leverages the interaction between the business managers who are on quick fly and remotely located peers/team members making it possible for business managers to transfer the files, assign leads and service cases to their peers/team members ensuring for non-intermittent progress of on-day activities and serving the customer on time to the fullest.

Results

• Access to remotely located data on-the-fly.
• Cost effective solution using advanced technologies.
• Keep connected online with remotely located or on move team members and colleagues thereby enhanced interaction among team members across the organization.
• Quick customer response and immediate attention to customer queries.
• Improved business performance by timely response to a lead promoting for high conversion rate from lead or prospect to customer.
• Data update and status update to remotely located application server.
• Rapid implementation at surprisingly low cost investment.